Assistant Operations Manager

Job Description

. Supervise, review and enforce established operating procedures by the on-site teams.
. Monitor work processes and performance of the on-site teams in order to achieve service excellence and ensure quality performance.
. Keep track of daily/weekly/monthly roster.

. Manage Payroll - Update attendance, leave schedule and duty schedule to HR.
. Conduct on-site training if on site team unable to perform.

. Conduct tool-box meetings, equipment checking and other safety SOP.
. Review, monitor and motivate team members through positive communication and feedback.
. Conduct interview and allocate manpower to the respective sites/location.
. Engage and rectify feedbacks from clients in a timely and efficient manner.
. Attend meetings with clients and take back to review and improve operations processes for higher efficiency

. Assist with Operations when there are big events even if its weekends or public holiday

Job Requirement

. Experience with housekeeping and janitorial services. Minimum 2 years

. Strong leadership, problem-solving and interpersonal skills with ability to exercise common and control

. Able to work independently and multi task

. Good communication skills

. IT savvy - emails, microsoft excel, office, powerpoint and others

. Able to use mobile application

Valid Class 3 license (compulsory)

Working Days : Monday to Saturday