Assistant Operations Manager

1 Group is seeking an Assistant Operations Manager to support the Operations Manager in overseeing daily operations, ensuring efficient workflows, and ensuring organisational success. This role involves coordinating teams, managing resources, and enhancing operational performance while upholding quality standards and ensuring excellent customer satisfaction.

Key Responsibilities:

. Assist in planning, directing, and coordinating daily operations to meet organisational goals.

. Monitor operational performance and identify areas for improvement.

. Support the development and implementation of operational policies and procedures.

. Supervise and motivate team members to ensure productivity and adherence to standards.

. Coordinate with other departments to ensure smooth workflow and timely completion of projects.

. Assist in budgeting, resource allocation, and cost control initiatives.

. Analyse reports and data to support decision-making and operational planning.

. Ensure compliance with health, safety, and regulatory requirements.

. Handle operational issues, complaints, or escalations efficiently.

. Participate in strategic planning and process improvement initiatives.

Job Requirements / Qualifications:

. Proven experience in operations or management roles.

. Strong leadership and team management skills.

. Excellent organisational, problem-solving, and analytical skills.

. Proficient in MS Office and operational management software.

. Ability to work under pressure and adapt to changing priorities.

. Strong communication and interpersonal skills.