Assistant, Operations Admin (FIM)

Job Description

• Handling Own Damage repairs and Conducting insurance briefings at hirer's premises
• Co-ordinate accident matters with hirers, contractors, reporting vendors, Third party / workshop and insurers.
• Work closely with the various settlement team on high liability (against GBL) accident cases to close cases quickly at acceptable prices.
• Work closely with GBL appointed accident contractors to turn around accident vehicles.
• Work closely with insurers to close cases where feasible.
• Updating Monthly claims status provided by insurers.
• Raise Third party excess invoice for liability down cases to client upon receipt of GIA report.
• Provide Road Show to educate client's drivers on things to look out in the event of an accident.
• Handling Accident Own Damage Claim with GIA Report.
• Raise Own Damage Excess Billing to Client after vehicle repaired.
• Raise Notification Letter to client upon receipt of GIA report.
• Prepare Weekly Summary on Accident vehicle in contractor's workshop.
• Liaise with internal workshop for accident replacement in the event of an accident.
• Monitoring of vehicle collection after accident repair.
• Liaise with contractor for quotation daily.
• Email quotation to client within 2 working days after accident assessment for non-accident related repairs
• Other adhoc duties assigned by supervisor

Job Requirements

• NITEC or equivalent qualifications
• Competent in using Microsoft Office
• Confident to conduct insurance briefing in rowdy environment
• Preferably with Singapore issued Class 3 driving license
• 5 days work week, however, be acceptable to perform OT rarely on weekends and Public Holidays (to conduct briefing, average 5 times annually)
• Locals only