Assistant Market Manager

Role Purpose (Why do we need this role)

Be part of our centralised pricing department and work with the Market Manager to manage quotation requests and deliver timely & accurate prices to customers. Assistant Market Managers will ensure speed-to-market for all pricing requests and assist the Market Manager in developing pricing tactics and strategies to achieve contribution and market share targets.

Role Accountabilities (What is this role responsible for delivering)

Business/Growth Targets

• Process quotation requests from sales in a timely and efficient manner in line with commercial targets.
• Assist the setting of tariff levels and support development of competitive pricing proposals.
• Assist the Market Manager in understanding key market, customer, and sector trends.
• Assist the Market Manager in understanding competitive behaviours in the market.
• Assist the Market Manager in understanding and achieving market share targets.
• Assist the Market Manager in formulating proactive tactical pricing initiatives that react to market conditions and deliver value.
• Facilitate non-standard quotation requests, as directed by the Market Manager.
• Manage the day-to-day administrative functions of Market Management.

Customer Experience

Contribute to an exceptional customer experience by ensuring:

• Speed to market and fast quote turn times for sales team delivery.
• Short-term pricing and sales strategies with regional sales teams.
• Set and monitor discount from tariff levels to achieve speed to market.
• Set Port Pair / Equipment type level tariffs.
• Set and monitor strike rates at tariff levels.

Reporting

• Own weekly & monthly reporting cadence across sectors (volume, revenue, utilisation, CTA), leveraging Power BI and internal trackers to provide accurate, forward-looking visibility.
• Analyse performance vs contribution targets and model voyage assumptions, identifying gaps, risks, and opportunities with clear commercial drivers (pricing, mix, routing, capacity).
• Proactively highlight wins, challenges, and required actions, ensuring timely escalation and alignment with Market Manager on corrective or growth initiatives.
• Assist Market Manager in preparing related Quarterly Business Review (QBR) slide decks and presenting to the wider internal audience in Swire Shipping.

Collect Market Intelligence & develop meaningful Insights:

• Develop expertise in their CIF/FOB markets and embed this knowledge into the organization.
• Review feedback from customers (via Sales) and competitor behaviour to contribute to tactical pricing and product discussions.
• Analyse related market share, port stats & commercial information and translate it into meaningful insights to enable our Commercial Sales teams to hunt new opportunities in the market while maintaining existing customers (growing volume, market share & profit mindset).

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I's & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Policies and Operating Procedures.

Key Qualifications & Skills (What knowledge will ensure success in the role)

Qualifications

• Degree in Business, Economics, Maritime Studies or related fields; open to fresh graduates with strong interest in shipping/logistics.
• Demonstrated interest in global trade, shipping or supply chain (e.g. case studies, internships, coursework, competitions or MT programmes).
• Track record of strong attitude, teamwork and collaboration in academic, internship or professional settings.

Technical Skills

• 0–5 years experience in shipping, logistics or commercial roles; strong analytical capability regardless of experience level.
• Strong commercial and financial acumen, with ability to analyse pricing, contribution and performance drivers.
• Proficient in data analysis and reporting tools (e.g. Excel, Power BI,) to support decision-making and performance tracking.
• Clear communication and stakeholder management skills, with ability to translate data into actionable insights.
• Demonstrates ownership, curiosity and proactive problem-solving in a fast-paced commercial environment.
• Exposure to international liner trades or market dynamics is advantageous but not essential.

Professional Skills

• Customer-Centricity: Dedicated to meeting the expectations and requirements of internal and external customers by providing improvements in products and services. Talks and acts with customers in mind. Builds a high level of customer orientation throughout the organisation.
• Ownership and Accountability: Take responsibility for individual and team output and results.
• Collaboration and Teamwork: Work effectively with internal and external stakeholders; seek and provide help to colleagues.

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Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.