Assistant Manager, Surgical & Specialised Services

Overview

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Job Responsibilities

You will be responsible for the following:

• Manage service point operations assigned.
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
• Responsible for devising innovative services to continually improve service levels and improve patient care.
• Responsible for achieving volume and financial targets for clinical targets assigned.
• Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Manage a group of non-nursing staff providing services in service points, conducting appraisals.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
• Participate in committees and other tasks as assigned.
• Job rotations to other operational areas after 3 years.

Requirements

• Degree in any discipline with minimum 3 years work experience in Healthcare Industry
• Healthcare operational experience will be advantageous.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership - internal and external stake holders.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word/Excel/Powerpoint.
• Knowledge in hospital software application will be advantageous.
• Ability to multi-task and work under tight timelines.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.

If the role sounds interesting to you, please contact [Confidential Information] to understand more on the role. Please indicate the position that you are interested in the subject heading.

.Only Singapore Citizens and Singapore Permanent Residents may apply.