Assistant Manager, Strategic Programmes (Internationalisation)

Key Role

You will play a pivotal role in driving the internationalisation initiatives for Tech SME and start-ups. You will need to have a good appreciation of the tech industry ecosystem and formulate strategies, and implementation plans to help Singapore Tech companies to gain foothold in new global markets.

Key Responsibilities

1. Market Development

• Identify and analyse overseas markets with potential for local tech SMEs and start-ups.
• Develop and implement market entry strategies to support international expansion.
• Design initiatives to enhance the global competitiveness of Singapore tech companies.

2. Programme and Account Management

• Lead and manage internationalisation programmes, including planning, execution, and performance tracking.
• Monitor KPIs and ensure programmes are aligned with strategic objectives.
• Support companies in processing government grant applications and claims.
• Drive outreach and recruitment efforts for programme participation.

3. Global Tech Partner Engagement

• Work closely with trade and investment agencies, entrepreneurs, start-up founders, and industry partners to identify market opportunities and business challenges.
• Facilitate collaborations to co-develop solutions and projects that address these challenges.
• Develop and manage a global tech network portal and onboard partners including Trade Associations and Chambers (TACs).

4. Communications and Outreach

• Collaborate with the marketing team to develop A&P materials for promoting initiatives and events.
• Support publicity efforts including press releases, editorial content, website updates, and newsletters.

5. Financial Performance and P&L Management

• Support the Supervisor in monitoring the financial performance and P&L of internationalisation programmes against approved budgets, forecasts, and targets.
• Assist in the development and maintenance of programme budgets, financial forecasts, and key financial performance indicators (KPIs).
• Support efforts to optimise programme costs, improve resource utilisation, and identify opportunities for revenue generation and financial sustainability.
• Coordinate with relevant internal teams to ensure accurate financial reporting, timely budget monitoring, and compliance with financial policies and procedures.
• Provide financial insights and analysis to support programme planning, prioritisation, and decision-making.

6. Grant Administration and Compliance

Manage administrative tasks related to LEAD grant applications, including:

• Preparation and submission of proposals and supporting documents.
• Coordination of reporting, milestone tracking, and budget reconciliation.
• Liaison with funding agencies to ensure compliance with grant conditions.
• Oversee documentation and audit processes to maintain transparency and accountability.

7. Stakeholder Engagement and Ecosystem Development

• Build and maintain strong relationships with international partners, government agencies, trade associations, and innovation hubs.
• Represent the organisation at global events, trade missions, and conferences.
• Facilitate knowledge exchange and ecosystem development through strategic partnerships.
• Support the Supervisor in establishing and maintaining a structured weekly engagement cadence with project partners to ensure alignment on priorities, deliverables, and timelines.
• Coordinate weekly meetings, including agenda-setting, preparation of discussion materials, and consolidation of updates from relevant stakeholders.
• Track project progress, key milestones, deliverables, and outstanding actions, ensuring timely follow-up and closure.

8. Reporting and Continuous Improvement

• Prepare reports, proposals, and presentations for internal and external stakeholders.
• Conduct post-programme evaluations and implement improvements based on feedback and performance metrics.
• Ensure compliance with organisational policies, funding requirements, and international standards.

9. Ad hoc Support - Inbound Delegations

• Support the assessment and evaluation of inbound delegation requests, including reviewing objectives, profiles, relevance, and potential value to the organisation.
• Coordinate meeting requests and engagements between inbound delegations and relevant SGTech and chapter representatives.
• Facilitate internal coordination and stakeholder alignment to ensure appropriate representation and effective engagement.

Qualifications and Skills Requirements

• Experience: At least 3 years of relevant experience in international business development, programme management, or ecosystem building, preferably within the tech or innovation sector.
• Grants Management: Proven experience in managing government grants, particularly LEAD or similar funding schemes, including documentation, claims processing, and audits.
• Financial Acumen: Strong background in financial planning, budgeting, and P&L management.
• Analytical Skills: Able to conduct market research and analyse business issues to support strategic decision-making.
• Attention to Detail: Meticulous in handling documentation and ensuring accuracy in claims and programme implementation.
• Project Management: Excellent time management and organisational skills, with the ability to manage multiple projects and stakeholders simultaneously.
• Communication: Strong written and verbal communication skills. Ability to prepare clear reports, proposals, and outreach materials.
• Business Acumen: Good understanding of business dynamics and the tech ecosystem, with a proactive and resourceful approach.
• Personal Attributes: Independent, self-motivated, and able to work effectively in a fast-paced and dynamic environment.
• Education: Bachelor's degree in business, International Relations, Marketing, Technology, or a related field.