Assistant Manager/Senior Executive, Entertainment Operations Support

Job Description:

Performer Welfare & Support:

• Facilitate performer support sessions and manage overall well-being of performers.
• Attend to medical and workplace safety incidents, make timely decisions for medical assistance, and coordinate follow-ups with hospitals and physiotherapists.

Talent Acquisition & Onboarding:

• Lead local and overseas auditions in collaboration with the Marketing team, including campaign planning and promotion.
• Manage the recruitment process with Creative Directors and HR Business Partner, ensuring timely and effective hiring of performers.
• Oversee relocation logistics and interim accommodation for new performers.
• Manage repatriation procedures at the end of contract terms.

Administrative Management:

• Maintain and update official documentation including General Operating Guidelines (GOG), accommodation records, contracts, and other operational paperwork.
• Provide accurate and timely reports as required.

Job Requirements:

• Preferred: Diploma or WSQ Equivalent in a related discipline, such as Theatre, Theme Park, Television, or Events.
• With Diploma or WSQ Equivalent: 3 to 4 years of related industry experience.
• Without Diploma or WSQ Equivalent: 5 to 6 years of related industry experience.
• Preferably with a background in Sports Science or related field, to support physical conditioning, injury prevention, and warm-up monitoring on ground.
• Strong leadership and team management skills.
• Strong communication and interpersonal skills.
• Empathetic and service-oriented, with a passion for supporting talent.
• Detail-oriented with strong administrative capabilities.
• Able to work independently and collaboratively across departments.
• Comfortable working in a fast-paced, guest-facing environment.
• Able to perform shift work, including during evenings, weekends and public holidays.