Manage the overall operation, maintenance, reliability, andcontinuous improvement of security systems in the data centre environment,including CCTV, access control, intrusion alarm, intercom, visitor management,and associated monitoring platforms etc
Develop and implement Planned Preventive Maintenance (PPM)schedules for security systems and ensure all activities are carried out inaccordance with manufacturers recommendations, site security procedures,workplace safety requirements, and contractual obligations.
Lead fault response, troubleshooting, and recovery forcritical security system failures with timely escalation during criticalincidents.
Review system health, asset condition, lifecycle risks,firmware/software support status, and obsolescence concerns, and recommendrepair, replacement, upgrade, or migration plans to maintain system integrityand resilience.
Coordinate with relevant stakeholders to ensure securitysystem works are executed without compromising site operations, uptime, safety,or compliance.
Plan and manage installation, expansion, upgrading, andA&A works for security systems, including design review, technicalsubmittals, testing and commissioning, method statements, MOPs, and as-builtdocumentation.
Work closely with vendors and contractors on specialistmaintenance, breakdown rectification, software support, spare strategy,warranty claims, and service performance, ensuring timely response andcompliance with SLA/KPI requirements.
Prepare incident reports, technical findings, root causeanalysis, and corrective action plans for security-related faults, systemoutages, unauthorized access events, and operational deviations.
Manage inventory of critical spares, consumables, tools,licenses, and support subscriptions required for continuous operation of thesecurity systems in a mission-critical environment.
Participate in audits, client reviews, emergency drills, andsite inspections, ensuring security systems and related work activities complywith data centre house rules, permit-to-work requirements, cybersecuritycontrols, and the highest prevailing market standards for safety andoperational discipline.
Supervise security system technicians and service partnersonsite, ensuring work quality, documentation, housekeeping, safe workpractices, and adherence to approved RAMS, PTW, LOTO, and site accessrequirements.
Provide 24/7 technical support and leadership during majorincidents affecting physical security systems that may impact site operations,regulatory compliance, or customer confidence.
Requirements
Degree/Diploma in Electrical Electronic Engineering/Mechatronics, with at least 3 years of relevant experience in security systems,preferably in data centre, critical facility, or high-security environment.
Strong understanding of CCTV, access control, intrusionalarm, structured cabling, controller architecture, software configuration, andintegration with network or building systems.
Able to interpret drawings, single-line schematics, devicelayout plans, cause-and-effect logic, technical manuals, and method statementswith high level of accuracy and attention to detail in execution anddocumentation.
Familiarity with data centre operational discipline, criticalenvironment change control, incident escalation, and service continuityexpectations.
Knowledge of workplace safety requirements, permit-to-workcontrol, work at height, lock out/tag out, and safe execution in liveoperational environments.
Certificationin workplace safety (eg. WSQ, WSH) and security-system-related training will be an advantage.
