Assistant Manager

Assist in planning, monitoring, and optimizing operational processes to ensure efficiency and compliance.

Identify bottlenecks and recommend improvements to enhance productivity and reduce costs.

Supervise day-to-day process activities and ensure smooth workflow across departments.

Provide guidance and support to process executives and staff.

Ensure processes adhere to company policies, industry standards, and regulatory requirements.

Work closely with quality assurance teams to maintain high standards of output.

Collect and analyze process-related data to track performance metrics.

Prepare regular reports for senior management highlighting progress, risks, and improvement opportunities. Coordinate with cross-functional teams to align process goals with business objectives.
Conduct training sessions to upskill staff on new processes, tools, or compliance requirements.

Support process-related projects, including automation initiatives and system upgrades.

Ensure timely completion of assigned project deliverables.