About NTUC Health Co-operative Limited
Our purpose is to achieve health for life enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.
For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.
Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine
Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home
Job Description
We are seeking a high-caliber professional for this newly created Assistant Manager role. In this role, you will enhance our Enterprise Risk Management, Data Protection, Incident-to-Crisis Management, and Contract Governance frameworks. Reporting to the Senior Manager, you will serve as a trusted advisor and Subject Matter Expert, collaborating with cross-functional teams to safeguard the organisation and support sound decision-making.
You will need to:
Risk Management:
- Support the development and enhancement of the Enterprise Risk Management (ERM) framework, including risk and compliance policies and procedures.
- Engage stakeholders across business and corporate functions to assess risks, identify emerging exposures, and track KRIs in line with Audit & Risk Committee (ARC)-approved risk tolerance levels.
- Prepare well-articulated risk reports and presentations to strengthen governance and oversight across the Management Team and Key Committees.
- Act as a strategic liaison for business units and corporate functions to strengthen risk management awareness and practices through actionable recommendations and effective controls.
Data Protection and Governance:
- Support the development and continuous enhancement of the data governance framework, ensuring policies, data inventory maps, DPIAs, and data breach response plans meet regulatory and governance requirements.
- Assist in driving the agenda and coordination of bi-annual Data Governance Committee (DGC) meetings to strengthen data governance oversight and compliance across the organisation.
- Implement data protection training and awareness initiatives.
Incident Reporting and Business Continuity Management
- Administer the Incident Reporting Management (IRM) system, ensuring all escalations follow the organizational incident reporting matrix.
- Coordinate with internal stakeholders to monitor incident responses and escalate to the Senior Manager for potential incidents requiring notification to the CEO and/or ARC.
- Initiate annual review of the Business Impact Assessment (BIA) and Business Continuity Plan (BCP) to ensure operational resilience and readiness.
- Act as Crisis Coordinator to facilitate crisis management planning, including tabletop exercises and simulation drills for high-risk scenarios.
General Insurance Management
- Serve as the primary point of contact for general insurance matters and claims coordination between business units and insurance brokers.
- Monitor claims trends and performance to identify improvement opportunities in risk controls, workflows, templates, and systems.
- Support insurance renewal processes, including the collection of underwriting information, preparation of submissions, timeline management, and liaison with brokers.
Legal and Contract Risk Oversight
- Partner with internal stakeholders on contract renewals and new third-party agreements to identify critical downside risks and strategic upside opportunities
- Provide advisory support for key contractual clauses, including confidentiality, PDPA compliance, limitation of liability, and indemnity provisions.
- Coordinate with external legal counsel and internal legal representatives on complex contract reviews, drafting, and litigation matters.
- Support the development of a contract review framework and management system to mitigate unauthorized risk exposure.
Qualifications
You should:
- Bachelor's degree in a relevant field such as Finance, Economics, Business Administration, or Law.
- Minimum 3-4 years of relevant experience in risk management, compliance, or paralegal/legal
