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income insurance limited

Assistant Manager, Quality Assurance

income insurance limited
Singapore
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  • Posted 18 hours ago
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Job Description

Job Description

Key Responsibilities:

Process & System Automation

  • Lead development, automation, and ongoing maintenance of sales governance systems and workflows.
  • Drive digitisation to improve efficiency, transparency, and auditability of sales governance activities in Sales Advisory Process, Sales Supervision & Validation and ongoing development of sales representatives and supervisors
  • Partner with Sales, Risk, Compliance, Training, and Technology teams to ensure alignment and effective execution.

Sales Advisory Process

  • Design and govern end‑to‑end sales advisory processes, including needs analysis, product suitability, disclosures, and documentation.
  • Ensure consistent implementation of advisory standards across all sales channels through the sales advisory tool

Sales Supervision & Validation

  • Support in the development supervisory and validation frameworks, including quality assurance and post‑sales reviews.
  • Monitor and analyse sales conduct trends to identify gaps and drive continuous improvement.

Coaching & Sales Capability

  • Support in automating the governance standards for coaching, performance management, and ongoing development of sales representatives and supervisors
  • Embed structured coaching frameworks and track effectiveness through defined metrics and tools in development of the tool.

More Info

Job Type:
Permanent Job
Industry:
Insurance
Function:
Sales Governance
Employment Type:
Full time

Job ID: 147313677

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Last Updated: 12-05-2026 08:28:42 PM
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