Assistant Manager, Operations

Responsibilities

• Ensure the smooth running of daily operations.
• Ensure floor service opening and closing procedures are adhered.
• Conduct pre-opening briefings and staff training.
• Train staff on all aspect of the operations including house rules and regulations.
• Handle enquiries, requests and complaints by guests in a professional manner.
• Maintain overall cleanliness and hygiene of service areas.
• Comfortable working two rotating shifts

Requirement

• Diploma/Degree in hospitality or tourism with at least 3 years supervisory experience in F&B or service industry.
• Possess strong communication skills and a friendly disposition.
• Able to engage and form strong relations with customers.
• Multi-tasker and service oriented.
• Singaporeans are welcome.