Assistant Manager, Operations Digitalisation, Airport Operations Strategy & Transformation

Changi Airport Group is seeking a highly motivated individual to join the Airport Operations Strategy & Transformation team. This role offers the unique opportunity to shape the digital transformation roadmap for airport operations, and to lead the development and deployment of high-impact initiatives that enhance operational efficiency, resilience, and passenger experience.

The candidate will operate at the intersection of strategy, technology, and execution contributing both breadth across multiple programmes and depth in end-to-end delivery of specific projects. This is a high-impact role for individuals who are excited by the prospect of reimagining airport operations and delivering tangible outcomes at scale. The nature of the work grants a unique opportunity to explore and implement transformative ideas, gaining valuable exposure to technologies and industry insights.

Key Responsibilities

Formulate the digital transformation roadmap for airport operations

Lead end-to-end project delivery from exploration to deployment.

Steer technology development and evaluate solutions for operational feasibility and impact.

Deploy solutions in operational environments and oversee change management and adoption.

Adapt approaches across projects requiring varying degrees of technical depth, business model development, and user engagement.

Preferred Requirements:

A bachelor's degree or equivalent, preferably with at least 2 years of working experience.

Enthusiastic about transforming airport operations and demonstrate knowledge in deploying digital systems

Entrepreneurial self-starter, able to articulate desired end goal, devise mid-term strategy, outline programme roadmap, gather stakeholders buy-in and get things done

Excellent communications (written & oral) and people skills, with a proven ability in change management (such as obtaining stakeholders buy-in and delivering presentations to senior management).

Experience with the aviation sector or prior experience in digital systems would be advantageous