Responsible for the end-to-end processing of new business transactions which includes new application creation, correspondence letter preparation, receipts and policy contract issuance and meeting Company's policies and procedures and turnaround time.
Responsibilities
- Oversee end-to-end processing of new business transactions including application creation, underwriting follow-ups, correspondence, receipts and policy issuance.
- Ensure cases are assessed in line with Company policies and service turnaround time.
- Review correspondence such as offer letters, policy contracts for new products (if any) and special communications when required.
- Ensure strict adherence to internal policies, regulatory requirements, and compliance standards, including KYC / AML and Due Diligence Review.
- Conduct regular quality checks and identify control gaps, operational risks, and compliance issues
- Provide day-to-day guidance, coaching, and support to team members
- Review work quality, provide feedback, and support skill development of team members.
- Assist in onboarding, training, and knowledge sharing within the team.
- Provide deputy coverage to the Team Lead when required.
- Support new products, system enhancements or process change UAT.
- Perform any work or project as assigned.
Requirements
- Degree holder
- At least 8 years solid insurance processing experience preferably in the High Net Worth Insurance Sector
- Familiar with insurance policies, term and Indexed Universal life in particular
- Proficiency in MS Office, Excel, Words, PowerPoint
- Good analytical and problem-solving skills
- Have good organization skills and attention to details.
- Possess good verbal and written communication skills
- Good interpersonal skills and being a team player
- Able to work independently in a dynamic environment and work under pressure
We offer attractive remuneration package including performance bonus, 5-day work week, fringe benefits (medical, dental, life insurance) and good career prospect to the right candidate.
Interested candidates are invited to submit the application with detailed resume stating educational background, working experience, current and expected salaries and contact number.
Your application will be treated in strict confidence. Only shortlisted candidates will be notified.
Personal data collected will be used for recruitment purposes.
Personal data of unsuccessful applicants may be retained up to two years only.
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