Assistant Manager - Network & Security

1. Network Architecture & Management

• Manage, configure, and optimize enterprise network infrastructure, including LAN, WAN, WLAN, and SD-WAN across multiple corporate offices and data centers.
• Oversee the administration of core network devices, including routers, core/edge switches, and wireless controllers (e.g., Cisco, Aruba, Fortinet).
• Ensure network high availability, performance, and scalability through continuous monitoring, capacity planning, and traffic analysis.

2. Cybersecurity & Risk Management

• Design and enforce comprehensive IT security policies, zero-trust frameworks, and access controls in alignment with Malaysian PDPA regulations and global cybersecurity frameworks (e.g., ISO 27001, NIST).
• Manage Firewalls, VPNs, Intrusion Detection/Prevention Systems (IDS/IPS), Web Application Firewalls (WAF), and endpoint protection solutions
• Oversee threat intelligence, vulnerability management, and regular Vulnerability Assessment and Penetration Testing (VAPT) exercises.
• Lead incident response protocols, investigating security breaches, identifying root causes, and implementing immediate mitigation strategies.

3. Vendor & Project Management

• Coordinate with local telecommunication providers (e.g., TM, TIME) and external cybersecurity vendors to negotiate SLAs, manage circuit upgrades, and ensure continuous service delivery.
• Lead infrastructure and security projects, such as network refreshes, cloud network integrations (AWS/Azure), and company-wide security awareness training.

4. Leadership & IT Operations

• Supervise, mentor, and develop a team of network and security executives.
• Act as the primary escalation point (L3 support) for critical network outages and complex security incidents.
• Maintain and update comprehensive network topologies, security incident logs, Standard Operating Procedures (SOPs), and Disaster Recovery (DR) protocols.

Requirements & Qualifications

Education & Experience:

• Bachelor's Degree in Information Technology, Cybersecurity, Network Engineering, or a related discipline.
• Minimum of 6 to 8 years of hands-on experience in enterprise network administration and cybersecurity operations.
• At least 2 to 3 years of experience in a leadership, supervisory, or assistant managerial role.

Technical Skills & Certifications:

• Extensive hands-on experience with routing/switching and firewall administration.
• Strong working knowledge of SIEM tools, email security gateways, and cloud security postures.

Soft Skills & Local Requirements:

• Strategic thinker with a hands-on approach to troubleshooting and crisis management.
• Excellent communication skills in English and Bahasa Malaysia, with the ability to articulate complex security risks to non-technical stakeholders.
• Willingness to be based in Kuala Lumpur and participate in an on-call rotation for severe out-of-hours security incidents.