Assistant Manager

About Us

Montfort Care is a social service agency that works with individuals, families and communities to create new possibilities. Founded in 2000, we now employ more than 400 employees and operate from over 30 locations in Singapore across Anti-Violence, Family Service, Mental Health, Caregiving and Eldercare services.

Guided by our founding ethos, Those whom the world rejects must move you the most, we believe no life should be defined by its hardest circumstances. Behind every struggle is a person or family with dignity, strengths and possibilities yet to be realised. Our work begins by seeing what others may overlook and creating the conditions for people to reclaim agency, rebuild relationships and shape a different future.

Find out more at www.montfortcare.org.sg

Job Description

Provide executive and project support to the Founder, managing work commitments, day-to-day needs, travel and special initiatives. Translate broad directions into practical plans and coordinate delivery with relevant stakeholders.

Executive and Day-to-Day Support

• Manage appointments, meetings, speaking engagements and related logistics
• Prepare briefing materials, presentations and correspondence, and track decisions and follow-up actions
• Anticipate and coordinate practical and hospitality needs for the working day and official engagements
• Address changing requirements promptly and handle sensitive matters with discretion
  
  

Travel and Engagement Support

• Liaise with hosts and service providers, manage changes and attend to practical travel needs
• Accompany the Founder on selected work trips and engagements, where required
• Maintain travel records and supporting documents for expense claims
• Coordinate work-related travel, including bookings, accommodation, transport and itineraries
  
  

Special Projects

• Translate ideas into proposals, workplans, milestones and deliverables
• Manage assigned projects and coordinate contributions from colleagues, partners and service providers
• Monitor progress, resolve issues and escalate risks or decisions required
• Review outcomes and recommend improvements or next steps
  
  

Advocacy, Communications and Stakeholder Coordination

• Coordinate support for talks, publications, media engagements and public education initiatives
• Prepare content briefs, talking points and draft communications for review
• Maintain stakeholder relationships and coordinate agreed commitments and follow-up
• Identify relevant collaboration opportunities and act within delegated authority
  
  

Work Management and Accountability

• Manage priorities, maintain tracking systems and provide concise progress updates
• Exercise independent judgement and seek guidance when required
• Observe confidentiality, professional boundaries and organisational approval requirements
• Undertake related assignments consistent with the role
  
  

Qualification & Skills

• Bachelor's degree in business administration, or a related field
  
  

Other Information

Relevant Experience

• Relevant qualification or equivalent experience in executive support, project management, communications or a related field
• Ability to manage multiple priorities independently and take assignments through to completion
• Experience coordinating projects and engaging internal and external stakeholders
• Willingness to provide hands-on support alongside project responsibilities
• Interest in social service; travel coordination or communications experience would be an advantage
  
  

Competencies

• Proactive, attentive and service-oriented
• Strong planning, communication and follow-through
• Practical problem-solving and sound judgement
• Adaptability, ownership, integrity and discretion