[What the role is]
Operations Planning and Monitoring Department (OPMD) spearheads strategic operations planning and monitoring capabilities within the Place Management and Operations Division (PMOD). The department pioneers data-driven decision making by developing sensing networks that capture real-time insights across our markets and hawker centres, and aim for predictive and responsive management approaches. In support of key initiatives that set the benchmark for public health standards, such as Clean Tables/Clean Toilets/Environment Sanitation (ES) Regime, OPMD also drives cleaning excellence outcomes across all MSE-owned markets & hawker centres while establishing frameworks that elevate the service standards of the integrated cleaning contractors.
[What you will be working on]
As a Transformational Leader In This Role, You Will
Architect and execute initiatives that redefine cleanliness and hygiene standards in Singapore's markets and hawker centres ecosystem, positioning them as exemplars of public health excellence. You will orchestrate complex stakeholder ecosystems spanning government agencies, technology solution partners, integrated cleaning contractors, and other groups to deliver breakthrough operational outcomes that enhance both public health resilience and patron experience. You will be responsible for the following:
- Support end-to-end strategic procurement processes, designing and executing tender frameworks for services including integrated cleaning solutions and carpark management
- Drive performance excellence through contractor management, by implementing monitoring systems, comprehensive audit frameworks and streamlining administrative processes
- Pioneer and scale cleaning innovations, deploying emerging technologies, which include sensors, monitoring systems, and automated solutions to drive productivity, optimise operational workflows, and deliver exceptional patron experiences
- Manage the comprehensive implementation of the Environment Sanitation (ES) Regime across all MSE-owned markets and hawker centres
- Develop budget planning and monitoring frameworks that ensure effective resource allocation, enhance operational efficiency, and deliver clear value outcomes
- Navigate regulatory requirements and implement robust audit processes to ensure regulatory compliance
- Deliver key assignments that strengthen contractual management practices, improve administrative processes, and support strategic operations planning to enhance departmental effectiveness and service delivery
[What we are looking for]
- At least 1 year of working experience in contract management / operations planning
- Prior experience in government procurement will be an advantage
- Meticulous with an eye for detail
- Organised and able to multi-task
- Strong analytical and project management skills
- Good written and verbal skills
- Good communication skills and task-orientated
- Able to work independently, collaboratively and under tight deadlines
- Able to adapt to a fast-paced environment and manage multiple priorities and stakeholders at the same time
- Good team player, self-driven, resourceful and ready to strive for improvement
- Proficient in Microsoft Office Suite and computer skills
- Able to work weekends/beyond office hours (when necessary)
- As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment
