[What the role is]
IMDA's vision is to build a dynamic digital economy, and a cohesive digital society, driven by an exceptional Infocomm and Media ecosystem.
In line with Singapore's social compact, IMDA seeks to help every citizen (from the young to the old) thrive in the digital age, and feel that he or she can engage in activities online in a safe, inclusive and empowering way. IMDA works actively with the public, people and private sectors (3P) to Dream, Design and Deliver so as to strengthen the digital dimension of Singapore's social compact, or Singapore's digital future.
This way, no citizen will be left behind and we can move forward as one nation.
If you have the passion to work with 3P to strengthen our social compact in an increasingly digital age, and the needed skills or experience, do approach us to explore further.
[What you will be working on]
Responsibilities:
- Plan, manage and deliver programmes and projects that provide low-income households and individuals with connectivity and infocomm devices, working closely with internal and external stakeholders, partners, and vendors.
- Support management of existing IT systems as a business user, collaborating with internal teams and vendors to ensure continuous availability and minimal disruption.
- Contribute to the management of new IT system development as a business user, ensuring requirements are appropriately scoped, business process reengineering/ improvement and performing user acceptance testing.
- Assess grant applications and perform due diligence on funding claims submitted by grantees to ensure compliance with programme requirements.
- Oversee and manage vendors to ensure contractual obligations are met and positive customer experience are delivered.
[What we are looking for]
Requirements:
- Background in business/management or information technology
- Minimum 3 years of relevant working experience in project management
- Good communication skills (both oral and written)
- Good interpersonal skills
- Experience with system management (from business user perspective), grant processing, or the community and social service sector is preferred but not essential
- Good knowledge and understanding of infocomm technologies, particularly infocomm applications for end-users
- Passion for social causes
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