Job Responsibilities:
1. Club Operations
- Support the daily operations of the club to ensure smooth and efficient service delivery.
- Supervise staff and ensure adherence to club standards, policies, and service excellence.
- Oversee facility maintenance and liaise with vendors and contractors when necessary.
- Monitor budgets, costs, and inventory to ensure operational efficiency.
2. Event Organization
- Lead in planning, coordinating, and executing club events, functions, and private bookings.
- Work closely with the Events team to deliver engaging experiences for members.
- Ensure event logistics, staffing, and service standards are met.
3. Membership Sales & Retention
- Engage with members to build strong relationships and enhance member satisfaction.
- Support membership sales initiatives and assist in onboarding new members.
- Monitor member feedback and proactively address concerns to improve retention.
4. Restaurant and Bar Services
- Oversee daily F&B operations including the restaurant, lounge, and bar.
- Ensure quality food and beverage service, in line with the club's standards.
- Work with the culinary and bar teams to introduce new menus, promotions, or offerings.
- Maintain high standards of hygiene, safety, and compliance with regulatory requirements.
Requirements:
- Diploma/Degree in Hospitality Management, Business, or related field.
- Prior experience in F&B or hospitality operations private club experience preferred.
- Strong leadership, communication, and interpersonal skills.
- Customer-oriented, with a passion for service excellence.
