Assistant Manager, Lending (Digital Product)

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference

Job Brief:

A proactive and detail-oriented team player who supports the management and growth of digital lending products. The role involves assisting in research, partner engagement, implementation planning, and post-launch performance tracking to ensure the continued success and improvement of digital lending solutions

Job Responsibilities:

• Assist in identifying potential digital solutions and business partners, and support in preparing proposals and business cases for new opportunities.
• Collaborate with internal teams and external partners to facilitate deal structuring, financial assessments, and partnership documentation.
• Work closely with UI/UX designers, business analysts, and project management teams to deliver high-quality digital lending experiences.
• Monitor and analyze product performance and user feedback to identify enhancement areas and support roadmap planning.
• Support product adoption initiatives by contributing to data-driven campaigns and optimization of user touchpoints.
• Assist in planning and executing marketing and engagement initiatives to acquire, retain, and cross-sell users, while tracking campaign performance and reporting outcomes.
• Conduct market research and competitor benchmarking to identify trends, opportunities, and insights for business growth.
• Prepare reports, presentations, and dashboards to update management and stakeholders on product performance and improvement plans.

Job Requirements:

• Bachelor's degree in Business, Finance, Economics, IT, or related field (Master's preferred).
• 3–5 years of experience in digital product management or lending products (personal loans, BNPL, micro-lending, etc.).
• Proven track record in digital product launches and lifecycle management within fintech, banking, or consumer finance.
• Capable of driving product innovation and digital transformation initiatives.
• Strong understanding of digital lending products, credit scoring, risk assessment, and regulatory requirements.
• Excellent communication and presentation skills.
• High adaptability, analytical mindset, and customer-first orientation.

Our Perks and Benefits:

• Flexi clock-in hours.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]

Note: Only shortlisted candidates will be contacted.