Assistant Manager

Company Overview:

JR East Business Development SEA Pte. Ltd. (SEABD) is the Southeast Asia subsidiary of East Japan Railway Company (JR East), one of Japan's largest and most respected railway operators. Based in Singapore, SEABD is committed to expanding JR East's lifestyle business across the region, with a mission to connect Japan and the Asian market by sharing Japanese culture, content, and offerings to enrich the quality of life.

Job Description

As a member of the Promotion Support team in SEABD, you need the skills to manage and coordinate all aspects of promotional activities.

Key Responsibilities

1. Event Planning & Strategy: Assist in developing overall event plans and execution strategies, including concept development, audience targeting, and aligning with business or client objectives.
2. Event Timeline Management: Develop and manage event timelines and checklists, monitor and ensure all deliverables are on track. Proactively flag potential delays and adjust timelines as needed.
3. Event Budget Management: Monitor budgets, and ensure all spending stays within approved limits. Source cost-effective solutions while maintaining quality.
4. Event Vendor Coordination (if any): Coordinate with external vendors (e.g. AV, catering, equipment rental), ensuring timely delivery, quality assurance, and clear communication between vendor & internal teams.
5. Event Procurement: Source and purchase necessary items for the event (e.g., materials, equipment, dcor).
6. Event Logistic Coordination: Organize logistics such as transportation, storage, delivery schedules, and inventory tracking. Coordinate with venues for access, security, and operational needs.
7. Event Operations Management: Develop and oversee event operations, including floorplan layouts, seating arrangements, and equipment placement.
8. Event Presentation Coordination: Coordinate presentations, slides, and media with speakers and emcees. Ensure technical compatibility and provide AV support if needed.Manage show flow and script timing during the event.
9. Event On-Site Management: Serve as point of contact on event day(s), ensuring seamless execution to maintain good service standards, including setup, registration, staff briefing, troubleshooting, and tear-down.
10. Event Quality Assurance: Ensure event meets brand standards, audience expectations, and client requirements.
11. Client Communication & Relationship Management: Maintain regular updates and clear communication with clients. Manage expectations, provide recommendations, and address concerns. Support long-term relationship building and client satisfaction.
12. Post-Event Evaluation: Gather feedback from stakeholders, attendees, and internal teams. Support in compiling post-event reports, including performance metrics and improvement areas. Assist in debrief sessions and apply learnings to future events.

Job Requirements

1. Diploma or Degree in Event Management, Marketing, Hospitality, or a related field.
2. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
3. Strong written and verbal communication skills in English.
4. Candidates are preferable to possess a knowledge of the Japanese contents such as Foods, Tourism places, Culture and characters of each area in Japan.
5. Minimum 2-4 years of experience in event coordination, project management, or related roles.
6. Proven experience in managing end-to-end event logistics and operations.
7. Strong understanding of event planning, budgeting, and timeline tracking.
8. Experience liaising with vendors, clients, and internal teams.
9. Comfortable working both independently and as part of a team.
10. Able to manage multiple projects under tight deadlines.
11. Willingness to work flexible hours, including weekends and evenings during events.
12. Strong problem-solving and crisis management skills.
13. Exceptional attention to detail and organizational skills.
14. Ability to remain calm and professional under pressure.

Job Title and Gross Monthly Salary Range (SGD)

Assistant Manager: SGD 4,000