Assistant Manager, Inventory and Fulfillment (Maternity Cover)

WHO WE ARE

DORS (Design Orchard Retail Showcase), is Singapore pre-eminent multi-label store that supports top local designers in the lifestyle and fashion industries. The location serves as a creative incubator, vibrant events space, and a platform in the heart of Orchard Road for Singapore's homegrown brands to showcase their creativity to the world. DORS houses over 100 brands in these categories, making it Singapore's largest physical one-stop shopping destination for local labels.

DORSe is the AI-powered digital channel that will fuel the growth of DORS through the merging of both digital and physical channels.

DORS is run by Singapore Fashion Council (SFC), the official association for the fashion industry in Singapore. Our mission at SFC is quite simple: To create A Vibrant Asian Hub For Responsible Fashion.

Overview:

We are seeking a highly organized and proactive Assistant Manager, Inventory and Fulfilment (Maternity Cover) to oversee omni-channel inventory operations, stock management, supplier relationships, and fulfilment processes on a 3.5 month temporary contract. This role is integral to ensuring optimal stock availability, seamless order fulfilment, and operational efficiency across our retail and e-commerce platforms.

Key Responsibilities:

Inventory Management & Analysis

• Oversee stock levels and replenishment cycles for both retail and e-commerce.
• Lead regular stock counts, cycle counts, and reconciliation exercises to ensure accuracy.
• Manage supplier/vendor coordination for deliveries, returns, and stock issues.
• Drive organisation and efficiency in stockroom operations, ensuring best practices are followed.
• Analyse inventory data to highlight trends, overstocking, and underperforming brands.
• Prepare reports and propose action plans for brand portfolio decisions.

Order Fulfilment & E-commerce

• Supervise the fulfilment of online orders, ensuring efficiency and timeliness in pick, pack, and ship processes.
• Oversee relationships with logistics partners, including SLAs for shipping, tracking, and returns.
• Ensure e-commerce systems are updated for product listings and stock accuracy.
• Work with the e-commerce team to improve fulfilment processes and customer experience.

Retail Operations Leadership

• Support and supervise daily retail operations, ensuring consistency and compliance with standards.
• Work closely with visual merchandising to ensure optimal product presentation.
• Provide operational leadership for in-store promotions, activations, and events.

Reporting & Administration

• Prepare and maintain accurate inventory and operations records for audits and management review.
• Lead reporting cycles for inventory, fulfilment, and retail operations KPIs.
• Oversee processing of invoices, POs, and returns with accuracy and timeliness.
• Collaborate with merchandising, sales, and marketing teams to align inventory and operations across retail and online channels.

Key Requirements:

• Prior experience in inventory management, retail operations, or fulfilment.
• Strong organizational and time management skills with a keen eye for detail.
• Ability to multitask and work in a fast-paced retail environment.
• Comfortable with handling inventory systems and e-commerce platforms (Shopify experience is a plus).
• Proactive, responsible, and a team player with a positive attitude.
• Physically able to handle stock movement, including lifting and organizing inventory.

Equal Opportunity Employer

At Singapore Fashion Council, we are committed to fostering a workplace that values diversity, equity, and inclusion. We believe that creativity and innovation thrive in an environment where diverse perspectives are celebrated.

We welcome applicants of all backgrounds, experiences, and identities, including but not limited to race, ethnicity, gender, age, disability, sexual orientation, and socioeconomic status. Our goal is to create an inclusive culture where everyone feels empowered to contribute their unique talents and skills.

As an equal opportunity employer, we provide fair and equitable opportunities for all individuals to grow and succeed in the dynamic fashion industry.

We offer attractive perks including flexi-benefits.

If you think you are the right fit for the role and wish to be part of the SFC team, we would love to meet you.

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.

Our Data Protection notice for Job Applicants is attached here https://www.sgfashioncouncil.org.sg/privacy-policy/.

IMPORTANT

We do not collect any of the following:

• NRIC/FIN or any national identifiers.
• Photo
• Date of birth
• Age
• Spouse/Family information

or any other sensitive personal data that is not required at this stage of job application.

Please do NOT include these in your CV/Resume and we reserve the right to delete such data and/or reject any application that contains the above.

Note: Only Short-Listed Candidates will be notified.