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oue restaurants

Assistant/Manager, International Business (F&B Franchise)

oue restaurants
Singapore
3-6 Years
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  • Posted 5 days ago
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Job Description

Franchise & Market Development

  • Lead and coordinate new overseas market setups, including business incorporation, trademark and office setup/store build-outs
  • Oversee the full project lifecycle: construction, procurement, pre-opening training, operational handover, and post-opening support
  • Support the review and execution of market-specific legal requirements in collaboration with internal legal teams or external counsel
  • Develop and maintain franchise manuals, including operational and food service SOPs, ensuring consistency and quality across markets

Partner Relationship Management

  • Act as the primary liaison between overseas partners and internal teams (Operations, Culinary, Marketing, Supply Chain, etc.)
  • Build strong, collaborative relationships with franchise/JV partners through clear communication and consistent support
  • Address partner queries and provide ongoing support to help achieve operational excellence and commercial results
  • Organise and oversee training programs for partner staff across all levels — pre-opening, opening, and ongoing

Project Management & Execution

  • Manage project timelines and track cross-functional deliverables across multiple concurrent market launches
  • Coordinate effectively with key departments (Design, Construction, Procurement, etc.) to meet launch deadlines

Operational & Commercial Support

  • Support the development of business plans, budgets, and launch timelines with new partners
  • Monitor partner performance and suggest improvements to enhance operational standards and profitability
  • Oversee procurement and logistics coordination, ensuring efficient cross-border supply chain flows
  • Work closely with Finance to ensure timely partner payments and assist in reconciliation or follow-up where required

General & Strategic Support

  • Conduct market research and assist in evaluating new business opportunities
  • Support leadership with internal reporting and presentations following store launches
  • Contribute to internal knowledge sharing by capturing lessons learned and refining workflows for future rollouts
  • Assist with special projects and strategic initiatives as directed by General Manager

Requirements

  • Bachelor's degree in Business, Marketing, International Business, or a related field
  • Minimum 3-6 years of experience in franchise operations, international business development, or a relevant field
  • Excellent written and oral skills in both English and Mandarin Chinese. Knowledge of foreign languages will be a plus
  • Strong interpersonal and relationship-building abilities
  • Strong project management skills and attention to detail
  • Ability to work independently and navigate cross-cultural environments
  • Willingness to travel when required

Benefits

  • Annual Leave, Family Care Leave & Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Franchise Operations
Employment Type:
Full time

About Company

oue restaurants

Job ID: 148460131

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Last Updated: 28-05-2026 07:22:25 PM
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