About Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia's leading luxury goods and 360 retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.
Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.
Learn more about us at www.valiram.com
Valiram Brands:
- Beauty (Victoria's Secret, Bath & Body Works, Rituals, Molton Brown)
- Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
- Accessories (Swarovski, Mont Blanc)
- Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
- F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
- Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)
Role Summary:
You will collaborate closely with local retail management teams to ensure alignment with organizational goals, foster a positive workplace culture, and drive employee engagement. This role plays a critical part in executing Recruitment and HR initiatives, addressing employee concerns, and implementing best practices across the region.
Key Areas of Responsibilities:
Strategic HR Leadership:
- Collaborate with senior leadership to align HR strategies with business objectives.
- Develop and execute HR plans tailored to each brand and city within the region.
- Ensure compliance with federal, state, and local labor laws and regulations.
Talent Acquisition and Retention:
- Partner with local hiring managers to identify staffing needs and implement effective recruitment strategies
- Partner with local hiring managers to identify staffing needs and implement effective recruitment strategies.
- Support onboarding processes and retention initiatives to reduce turnover rates.
- Monitor employee morale and propose engagement strategies.
Employee Relations:
- Provide guidance and support to resolve employee relations issues, such as conflicts, disputes, and performance management.
- Conduct investigations when necessary, ensuring fairness and compliance.
Training and Development:
- Identify training needs and work with the HR team to develop training programs.
- Facilitate or coordinate training sessions for employees and managers.
Performance Management:
- Support performance appraisal processes, including goal setting, feedback, and performance improvement plans.
- Assist in succession planning and talent development.
HR Metrics and Reporting:
- Collect and analyze HR data to identify trends and make data-driven decisions.
- Prepare regular reports on key HR metrics and trends within the region.
Change Management:
- Assist with the implementation of organizational changes and ensure smooth transitions.
- Address employee concerns and resistance during change initiatives.
Compliance and Policies:
- Ensure that HR policies, procedures, and practices are consistent and compliant with legal requirements.
- Collaborate with local management to maintain a safe and inclusive work environment.
Key Requirements:
- Bachelor's degree in human resources, business administration, or a related field (degree preferred).
- SHRM or HRCI certification is a plus.
- A minimum of 5 years of experience in HR roles, specializing in retail and multilocation operations.
- Driven by a passion for people, with a focus on inspiring, coaching, and developing teams.
- Possesses a strong understanding of the retail/service industry and effectively connects with people.
- Flexible and willing to spend maximum time in the field with the store teams.
- Strong knowledge of employment laws and regulations.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work independently and as part of a team.
- Analytical and problem-solving skills.
- Proficiency in HRIS and Microsoft Office suite.
