Assistant Manager, HR Business Partner

About Us

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic. Our purpose is to achieve health for life; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community. For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

NTUC Health is one of the largest community health and eldercare providers in Singapore. At the Human Resources team, we believe in developing and implementing HR initiatives that influence and support the organisational vision and growth. We partner with our leaders to envision, develop and execute HR strategies to transform the eldercare sector. If you would like to make a difference in the sector, we welcome you to join us as a Human Resources Business Partner.

• Provide sound HR advice on all strategic people matters to enable the business units to achieve their business objectives.
• Actively work with the relevant HR Teams (Talent Management, Learning & Organisation Development, Talent Acquisition, HR Shared Services) to continuously review areas of improvement of HR policies, benefits, programs, and processes.
• Actively participate and lead the review/enhancement of HR operational efficiency and standard operating processes.
• Collaborate with the relevant HR Teams to deliver the annual HR cycles, initiatives, and strategic projects.
• Act as the point of contact for HR Senior/Associates on the escalation of complex employee matters.
• Provide support in escalated operational HR matters, including performance management, employment relations, HR processes, and systems.
• Provide leadership to the HR Senior/Associates under your care to operationalise HR administration and delivery whilst ensuring consistency across the Company/Business Units and compliance with the local regulatory requirements.

Qualifications

• Preferably has a valid IHRP certification
• Preferably Bachelor's degree in human resources or a business-related field
• 6 or more years of experience in HR business partnering or equivalent role
• In-depth knowledge of the Employment Act, Human Resource organisational policies, processes, and best practices
• Excellent interpersonal and communication skills, both oral and written
• Healthcare industry experience is a plus

Other Information

• Ability to collaborate with all levels of stakeholders and build a strong rapport with key business stakeholders.
• Proven track record in delivering people initiatives and contributing to the success of the business.
• Strong organisational skills and ability to work under pressure despite competing priorities.
• Willing to work at multiple locations/office sites.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.