Assistant Manager, Financial Services, Office of Finance

Job Description

• Compliance
• Process customer invoices/ funding claims in accordance with policies, procedures and funding agreement. Follow up with customer and funding agency when debts are due.
• Maintenance of Master Records
• Update customer master records and ensure integrity of data.
• Data Analytics and Dashboarding
• Analyse data to identify trends and/ or anomalies and prepare dashboards for reporting.
• Reporting
• Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations. Prepare audit schedules and reconciliation of balance sheet accounts.
• Governance
• Provide support queries from internal and external audit.
• Collaborate with Other Departments
• Work closely with other departments to deliver timely billings and receipting and streamline the billing and collection process.
• Customer service
• Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
• Process Optimization
• Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• Policy Review
• Gather feedback and suggest refinements to policy to strengthen control.
• System Implementation and Upgrades
• Participate in the planning and execution of system implementations and upgrades, ensuring minimal disruption to daily operations
• User Acceptance Testing (UAT)
• Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.
• Any other duties as assigned.

Qualifications

• Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA. Candidate with at least 2 years of audit experience are welcome to apply.
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

• Compliance
• Process customer invoices/ funding claims in accordance with policies, procedures and funding agreement. Follow up with customer and funding agency when debts are due.
• Maintenance of Master Records
• Update customer master records and ensure integrity of data.
• Data Analytics and Dashboarding
• Analyse data to identify trends and/ or anomalies and prepare dashboards for reporting.
• Reporting
• Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations. Prepare audit schedules and reconciliation of balance sheet accounts.
• Governance
• Provide support queries from internal and external audit.
• Collaborate with Other Departments
• Work closely with other departments to deliver timely billings and receipting and streamline the billing and collection process.
• Customer service
• Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
• Process Optimization
• Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• Policy Review
• Gather feedback and suggest refinements to policy to strengthen control.
• System Implementation and Upgrades
• Participate in the planning and execution of system implementations and upgrades, ensuring minimal disruption to daily operations
• User Acceptance Testing (UAT)
• Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.
• Any other duties as assigned.