Job Summary
We are seeking a proactive and detail-oriented Assistant Manager, Facilities Management to support the efficient operation and maintenance of our retail properties. The successful candidate will oversee both hard and soft facilities management services, ensuring compliance with safety standards and statutory regulations. This role involves coordinating with service providers, managing daily operations, supporting projects, and fostering collaboration across departments from Marcom, Leasing and Centre Management.
Job Description
Facilities & Maintenance
- Monitor & ensure timely execution of preventive & corrective maintenance.
- Coordinate with service providers and contractors for building systems (M&E, ACMV, fire protection, lifts, etc.).
- Conduct regular inspections and audits to ensure compliance with safety and operational standards.
- Monitor and coordinate Soft FM (landscaping/cleaning/security/etc) and Hard FM services (BMS system, CCTV system, PA system/etc
Operational Support
- Assist in managing day-to-day building operations including cleaning, security, and refuse waste management.
- Respond promptly to tenant feedback and resolve issues effectively.
- Support mall events and promotions from an operations standpoint.
Compliance & Documentation
- Ensure compliance with statutory regulations (e.g., BCA, SCDF, NEA).
- Maintain accurate records of maintenance, inspections, and incidents.
- Assist in preparing reports for management review.
- Assist in upkeeping ISO documentations/requirements and audits
- Liaise with Finance/Vendors on invoicing/delivery orders/payment matter
Project Coordination
- Support minor A&A works and renovation projects.
- Liaise with tenants and contractors during fit-out and reinstatement works.
- Coordinate Capex/Opex projects on a timely basis
Team Collaboration
- Work closely with the Building Manager, Leasing, Marketing, and Finance teams.
- Provide guidance to junior staff and promote a collaborative work environment.
Key Qualification
- Minimum Diploma in Building Services, Facilities Management, Engineering, or related field or higher.
- 35 years of relevant experience in building operations or facilities management.
- Strong knowledge of building systems and statutory requirements.
- Good communication and interpersonal skills.
- Proactive, detail-oriented, and able to work independently.
- FSM certification and knowledge of SAP/similar platform are an advantage
Diversity brings us closer to the communities we serve
Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organization, which helps our people to thrive each day.
