Assistant Manager, Donor Stewardship (7-month contract), OA

Job Description

• This position is for Office of Advancement (OA).
• Stewardship of Scholarships, Academic Awards, Overseas Exchange Programme and Study Mission Grants:
  • Manage stewardship activities related to scholarships, academic awards and overseas exchange programmes and study mission grants, demonstrating the impact of donors support on recipients educational journeys.
• Stewardship Communications and Reporting:
  • Produce and prepare the thank-you notes for all schemes after awarding.
  • Collaborate with fund recipients and execute effective stewardship reporting, ensuring donors are informed about the impact of their contributions.
  • Oversee the creation and distribution of stewardship reports, showcasing the outcomes and achievements resulting from donors generosity.
  • Keep donors informed about festivities and events with timely communication to announce an upcoming event or celebration and to extend an invitation.
  • Manage special mailings, including Giving Reviews, and newsletters to maintain consistent and meaningful donor communication.
• Recipient Engagement and Scholar Programmes:
  • Develop and maintain relationships with current gift recipients/scholars and alums, providing opportunities for their engagement and interaction with donors.
  • Lead stewardship events tailored to donors and scholars needs, fostering a sense of community and gratitude.
• Story Development & Content Creation
  • Research, draft, and publish donor impact stories highlighting how gifts have made a meaningful difference to students, faculty, or programmes every two months.
  • Conduct interviews with beneficiaries (e.g. students, professors, programme leaders) to gather authentic insights and quotes.
  • Translate complex outcomes into accessible, human-centred narratives tailored for a donor audience.
• Supporting Fundraisers
  • Collaborate with Fundraisers to review the renewal of academic awards, overseas programme schemes and scholarships for the AY2027 awarding cycle by March 2027.
• Any other duties assigned.

Qualifications

• Degree with at least 5 years of working experience.
• Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, and vendors.
• Sensitivity to confidential matters is required.
• Good organisation and interpersonal skills with ability to function in a multi-cultural environment.
• Flexible, resourceful and able to perform despite tight schedules.
• Proficiency in Microsoft Windows, Word, Excel, and Outlook.
• Has a strong stakeholder focus and service-oriented attitude.
• Demonstrates proficiency in both verbal and written communication.

• This position is for Office of Advancement (OA).
• Stewardship of Scholarships, Academic Awards, Overseas Exchange Programme and Study Mission Grants:
  • Manage stewardship activities related to scholarships, academic awards and overseas exchange programmes and study mission grants, demonstrating the impact of donors support on recipients educational journeys.
• Stewardship Communications and Reporting:
  • Produce and prepare the thank-you notes for all schemes after awarding.
  • Collaborate with fund recipients and execute effective stewardship reporting, ensuring donors are informed about the impact of their contributions.
  • Oversee the creation and distribution of stewardship reports, showcasing the outcomes and achievements resulting from donors generosity.
  • Keep donors informed about festivities and events with timely communication to announce an upcoming event or celebration and to extend an invitation.
  • Manage special mailings, including Giving Reviews, and newsletters to maintain consistent and meaningful donor communication.
• Recipient Engagement and Scholar Programmes:
  • Develop and maintain relationships with current gift recipients/scholars and alums, providing opportunities for their engagement and interaction with donors.
  • Lead stewardship events tailored to donors and scholars needs, fostering a sense of community and gratitude.
• Story Development & Content Creation
  • Research, draft, and publish donor impact stories highlighting how gifts have made a meaningful difference to students, faculty, or programmes every two months.
  • Conduct interviews with beneficiaries (e.g. students, professors, programme leaders) to gather authentic insights and quotes.
  • Translate complex outcomes into accessible, human-centred narratives tailored for a donor audience.
• Supporting Fundraisers
  • Collaborate with Fundraisers to review the renewal of academic awards, overseas programme schemes and scholarships for the AY2027 awarding cycle by March 2027.
• Any other duties assigned.