Assistant Manager, Digital Projects (Based in Toa Payoh)

About Sembcorp
Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.

Join us in shaping a sustainable energy future

Drive Asia's energy transition with us! Our Gas & Related Services segment is a key growth engine, delivering reliable and efficient energy to industries and communities across multiple countries. We support Asia's growing energy needs while advancing the shift to a lower-carbon future.

Key Roles and Responsibilities

• Develop, configure, test, and maintain MECOMS functionalities to support business and operational requirements.
• Analyse business requirements and translate them into technical specifications, solution designs, and system enhancements.
• Support customer onboarding, billing, payment processing, collections, metering, and market-related processes within MECOMS.
• Troubleshoot and resolve system incidents, defects, and performance issues in a timely manner.
• Develop and maintain integrations between MECOMS and upstream/downstream systems using APIs, middleware, databases, or file-based interfaces.
• Participate in system upgrades, patches, testing activities, and deployment exercises.
• Collaborate with business stakeholders to identify process improvement opportunities and deliver automation solutions where appropriate.
• Perform root cause analysis for production issues and implement preventive measures to improve system stability.
• Support data migration, reconciliation, and validation activities during system implementations and enhancement projects.
• Prepare and maintain technical documentation, system specifications, configuration guides, and operational procedures.
• Ensure solutions comply with cybersecurity, governance, audit, and regulatory requirements.
• Provide technical support and knowledge transfer to business users and internal support teams.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering, Business Information Technology, or related disciplines.
• Experience in enterprise application development, systems integration, or software engineering.
• Experience with MECOMS, utility billing systems, customer information systems (CIS), ERP platforms, or comparable enterprise applications would be advantageous.
• Proficiency in SQL and relational database concepts.
• Experience working with web services, APIs, system integrations, and middleware technologies.
• Understanding of software development lifecycle (SDLC), Agile methodologies, and change management processes.
• Experience in system testing, defect management, and release deployment activities.
• Familiarity with scripting or programming languages such as C#, Java, .NET, Python, or JavaScript would be advantageous.
• Experience in utility, energy, electricity retail, or billing operations environments would be advantageous.
• Experience working with cross-functional teams and engaging business stakeholders to deliver technology solutions.
• Knowledge of cloud platforms, DevOps practices, and automation tools would be advantageous.

Our Culture at Sembcorp

At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.

We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.

Join us in making a real impact!