Job purpose
The jobholder supports the effective and seamless delivery of integrated care for seniors in the sub-region where SASCO Home serves as the the Integrated Community Care Provider (ICCP). The role involves coordinating and fostering collaboration between Senior Care Centres (SCC), Active Ageing Centres (AAC), Home Personal Care (HPC+), and Home Therapy (HT) Services in the sub-region to meet seniors diverse needs, as well as monitoring and reporting on service delivery performance in the sub-region.
Duties and responsibilities
- Support collaboration among SCC, AAC, HPC+, and HT providers to facilitate smooth ICCP service delivery.
- Assist in organising and coordinating ICCP partners leadership and operational meetings.
- Follow up on agreed action items to support effective delivery of the four core eldercare services in the sub-region.
- Support the timely compilation and submission of progress reports and claims to MOH and AIC.
- Serve as a key point of contact for ICCP-related operational and administrative matters.
- Support service improvement initiatives by identifying operational gaps and improvement opportunities.
- Undertake other duties as required to support the ICCP function.
Qualifications & Skills Required
- Bachelor's degree in healthcare management, gerontology, or a related field.
- 3 - 4 years of community care experience.
- Familiarity with community care delivery modelsand eldercare services.
- Working knowledge of performance indicators, reporting requirements, and healthcare regulations.
- Strong coordination, communication, and stakeholder management skills.
- Organised, proactive, and solution-oriented, with the ability to balance operational and strategic priorities.
