Position Overview
This position will serve as primary support for cloud operations related to IDMC, Tableau, STATA, Sagemaker and Databricks. The potential candidate will be responsible for maintaining operational excellence, monitoring and automation, managing incident response and performance optimization and ensure governance and cloud best practices.
Role & Responsibilities
Operational Architecture and Reliability
- Design scalable, fault-tolerant, and high available AWS infrastructure
- Define and implement operational best practices for cloud workloads (compute, storage, database)
Monitoring and Logging
- Build and maintain operational playbooks
- Setup alerts, dashboards and logs to track health and performance of AWS workloads
Incident Management and Troubleshooting
- Conduct Root Cause analysis and drive permanent fixes for recurring issues
- Define and enforce incident response processes and escalation paths.
- Lead resolution of incidents
Requirements
- Degree in Computer Science, Computer Engineering
- Minimum 10 year working experience in system operations compliance and management areas.
- 5+ years of experience in cloud operations or cloud architecture
- Must be cloud certified
- Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques
- Strong knowledge of monitoring, incident management, and clous cost control
- Possess prior hands-on experience with technologies such as AWS, IDMC, Tableau, .NET, MS-SQL database, Oracle Database, Databricks, ML Ops, STATA, Sagemaker, Data Robot technologies.
- Good interpersonal skills with the ability to work with different groups of stakeholders
- Exposure to hospital information / clinical systems is an added advantage.
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