Assistant Manager, Business Process Excellence | Manufacturing

Part A: Key Deliverables

Lead business process improvement and digitalization for manufacturing operations across YSQ International's manufacturing entities.

This is a hands-on individual contributor role. The incumbent maps the current process, designs the new process, defines the system requirements, and drives adoption.

Success in this role is defined by:

• Standardised manufacturing processes applied across factories that share the same capability
• Process designs delivered into Internal Developed Software and Power BI
• New processes and tools adopted and sustained after go-live

This role is part of the Business Process Digitalization agenda, working under the Head, Document Control & QA.

Part B: Responsibilities and Duties

1. Manufacturing Processes

• Map and redesign production processes: production order execution, material issue and consumption, production reporting, and shift handover
• Standardise the hand-off from production plan to shop-floor scheduling
• Design processes by capability, so they can be reused across factories

2. Digitalization

• Convert process designs into business requirements for Internal Developed Software
• Work with IT through build, testing, and go-live, and lead user acceptance testing
• Define Power BI reporting for output, yield, material wastage, and OEE

3. Change Implementation & Adoption

• Lead rollout, training, and communication for new processes and tools
• Prepare SOPs, work instructions, and forms in digital format.
• Track adoption after go-live and close gaps

4. Monitoring & Continuous Improvement

• Track manufacturing KPIs such as OEE, yield, material wastage, and schedule adherence against baseline
• Audit process compliance and drive corrective actions
• Benchmark processes against industry best practice

5. Stakeholder Management

• Work with Factory Management, Production, Quality, Engineering, Warehouse, Planning, and IT across entities
• Run cross-functional workshops to agree on common ways of working

6. Other Duties

• Other ad-hoc assignments as required by reporting superior

Part C:Qualifications & Requirements (Education, Experience, Skills, Knowledge etc)

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related discipline
• Minimum 2-4 years of relevant experience in business process improvement, manufacturing operations, or a related field
• Experience in manufacturing operations or industrial engineering is strongly preferred, ideally in tobacco, FMCG, or process manufacturing
• Knowledge of Lean manufacturing, production reporting, and shop-floor data capture
• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent
• Proficient in Microsoft Visio and Excel Power BI is an advantage
• Proven delivery of process change from mapping to adoption
• Communicates clearly to business and technical audiences
• Structured, self-driven, adaptable, and detail-oriented