Job Scope:
- Handle public written correspondences
- Partner departments and public agencies to improve service quality and court user experience
- Publicise and implement initiatives and resources to enhance court user service experience and motivate officers of the Judiciary to excel in service delivery
Requirements:
- Minimum 3 years of customer service experience
- Strong oral and written communication skills
- Proficient in Microsoft Office applications, particularly Word, Excel (intermediate level), and PowerPoint
- Experience with Customer Relationship Management (CRM) systems would be an advantage
- Candidates without the required work experience but possess the relevant skills are welcome to apply
Working Hours: Mon to Thur : 8.30 am to 6.00 pm, Fri: 8.30 am to 5.30pm
Contract Period: 1 year
Salary: Up to $3600/month
Location: City Hall
EA License No.: 96C4864
Reg No.: R26159658 BRANN LEONG CHUN HOE
