Assistant Manager, Asia Pacific Insurance Operations Group
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Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.
We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.
Our people are our most important asset, and we are very proud of the quality of our team members.
Job Summary:
This job involves policy administration to ensure effective and timely processing of new, renewal and endorsement business across Asia Pacific offices. This position shall assist to achieve the target service levels and accuracy as well as supporting Profit Centre on administration works.
The role sits in Operations department and reports directly to the Middle Office Operations team lead.
Job Duties:
- Assist underwriters to process business in policy administration systems by working closely with the rest of the Middle Operations team and outsourced service provider.
- Help maintain team standards through supporting other underwriting assistants in achieving service level targets for the team.
- Maintain and develop key relationships including brokers and external clients and respond to broker queries in an accurate and timely manner.
- Interact and coordinate with other teams on project requirements, timelines and deliverables.
- Facilitate communication between departments to ensure seamless project execution.
- Support the Operations team lead in overseeing daily operations and assist leading a small team.
