Assistant Manager - Application support (Diagnostics)
Job Description
Position Overview
We are hiring a potential Assistant Manager to provide ongoing applications support of Laboratory Information Systems that plays a critical role in the healthcare industry in processing Lab results and the flow of other vital patient information.
This is a 2 years dicrect contract role with Synapxe
Role & Responsibilities
NOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT!!
We are hiring a potential Assistant Manager to provide ongoing applications support of Laboratory Information Systems that plays a critical role in the healthcare industry in processing Lab results and the flow of other vital patient information.
This is a 2 years dicrect contract role with Synapxe
Role & Responsibilities
- Provide on-going application support
- Perform monitoring of system through system monitoring tools and documentation of artefacts for the various platforms
- Involve in potential solutions evaluation and recommendations to resolve business problems
- Part of quality assurance procedures to ensure system fulfils SLA and access to system is reviewed
- Liaise closely with business users and build good rapport
- Liaise closely with vendors in supporting application patches and upgrades in accordance with project methodologies and policies
- Liaise closely with interfacing systems users and support teams on routine support issues or enhancements
- Provide 24/7 primary application maintenance standby support
- Keen willingness to learn and ask questions
- Degree in Computer Science, Computer Engineering or equivalent practical experience
- 7-10 years of experience in application support and coordinating amongst multiple parties
- Analytical skills and ability to work independently
- Meticulous and able to work under pressure
- Good written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences (external vendors and internal stakeholders)
- Well-balanced team player who is willing to help-out team members as well as can coordinate between cross-functional teams
- Prior working experience in implementing and maintaining IT systems would be an advantage
- Experience in healthcare industry, government or government-linked organizations is an added advantage
NOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT!!
More Info
Key Skills
quality assurance procedures
Laboratory Information Systems
application patches and upgrades
About Company