Job Description

Novena
9am - 6pm (4 weekdays + 1 weekend OR 3 weekdays + 2 weekends)

Be a key player in the customer acquisition team to onboard new parents to the company's community
Share the company's vision and recommend suitable coding programs for students
Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
Maintain customer relationships and build a strong the company's community.
Act as parents advocate and manage relationships with them
Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
Work with the teaching team to assess the students and follow up with parents for conversion
Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
Ensure that all customer information is properly documented and updated in the CRM system
Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Diploma / Degree in any discipline
Those without experience are welcome to apply as Training is provided
Some Learning / Educational exposure (i.e. Tutoring, Coaching, Facilitator, related CCAs) preferred
Interest in AI coding, robotics, technology
Able to work full weekends from 9am to 6pm (Public Holidays off)
Location: Novena Regency, Bukit Timah or Lentor Modern

Jessica Nguyen Huynh Thanh Truc
CEI Reg. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.