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. Daily scheduling of Room Attendants (RA) and Runner's assignment.
. Supervise, train and check the overall work of RA and public area cleaners
. Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.
. Follow up on the work performance and assignments of RA.
. Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup.
. Inspect VIP rooms prior to guest's arrival.
. Report maintenance deficiencies that require immediate attention and follow up on their status.
. Handle all guest requests items that come through the Job codes and walkie.
. Ensure that Policy of breaking Privacy is handled seamlessly.
. Maintain Housekeeping supplies at par levels.
. Assist the Executive Housekeeper with Housekeeping stock-take.
. Organise linen stock-takes and collate information.
. Check cleaning standards in rooms are up to Quality Standards.
. Ensure safety of keys and communication devices are accountable for at end of shift.
. Conduct formal performance appraisals of all staff in Housekeeping department.
. Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.
. Ensure compliance with legislated heath and safety requirements within the workplace.
. Comply with all Corporate and Hotel Standards and Procedures.
. Take ownership and handles guests complaints pertaining to guest's comfort and housekeeping duties.
Date Posted: 20/08/2025
Job ID: 124257415