Assistant General Manager (Forwarding company) - JL

Position: Assistant General Manager (Job ID: 20126)

• Company: Freight Forwarding MNC

• Location: Clementi (Company Shuttle Bus)

• Attractive Employee Benefits (Flexi Benefits + Variable Bonus + Allowances)

• Salary: Up to $9,000-$9,500 (Depending on experiences)

Job Description:

1. Leadership and Strategic Planning:
- Provide strategic direction and leadership for the Logistics department. ( Sea, Air, Transport)
- Develop departmental goals, objectives, and initiatives aligned with the company's overall strategic vision.

2. Operational Management:
- Oversee all operational activities within the Logistics departments
- Ensure compliance with regulatory requirements and industry standards.
- Monitor operational performance to optimise efficiency and service quality.

3. Customer Relationship Management:
- Build and maintain strong relationships with customers.
- Understand customer needs and provide tailored solutions to meet their requirements.
- Provide a quotation to customers.

4. Supplier Relationship Management:
- Build and maintain strong relationships with suppliers
-Having negotiation skills with suppliers for the rates.
-Manage suppliers performance.

5. Financial Management
- Develop and manage the departmental budget, including revenue forecasting, cost control, and profitability analysis.
- Identify opportunities to maximise revenue and minimise costs while maintaining service quality.
- Monitor financial performance and implement corrective actions as needed.
- Generate achievement reports that provide insights into operational metrics, financial performance, and customer satisfaction.

6. Process Improvement and Optimisation:
- Continuously evaluate and improve operational processes to enhance efficiency and productivity.
- Implement new technologies and tools to streamline workflows and reduce manual work.
- Identify and eliminate bottlenecks to improve service delivery.

7. Team Development:
- Recruit, train, and develop a high-performing team.
- Provide coaching, mentoring, and performance feedback to team members.
- Foster a culture of collaboration, innovation, and continuous improvement.

8. Risk Management and Compliance:
- Ensure compliance with all relevant laws, regulations, and industry standards.
- Implement and enforce policies and procedures to mitigate risks and ensure legal compliance.
- Identify and address potential risks related to cargo handling, customs compliance, and security.

9. Strategic Partnerships and Business Development:
- Identify new business opportunities and develop strategic partnerships with customers and other stakeholders.
- Collaborate with the sales team to promote the company's logistics services and expand market share.
- Participate in industry events and networking activities to enhance the company's visibility and reputation.

Job Requirements:

10+ years of experience in logistics/freight forwarding/supply chain.
Especially strong knowledge and experience in freight forwarding.
Strong knowledge of sea freight, air freight, and land transport operations.
Familiarity with logistics systems, operational reporting, and performance metrics (KPIs).
Ability to work in a dynamic, regional business environment and manage multiple priorities effectively
Proven leadership experience managing logistics operations and leading teams in a fast-paced environment.
Strong knowledge of international shipping procedures, customs regulations, and import/export documentation.
Experience in customer relationship management, including handling key accounts and providing logistics solutions to clients.
Understanding of Singapore's import/export regulations, customs procedures, and documentation
Strong decision-making and problem-solving skills

Interested applicants please send your resume to with email subject header Job Application for Assistant General Manager (Job ID: 20126).

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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