Key Responsibilities:
. Freight Operations:
- Oversee daily air and sea freight activities to ensure timely and smooth delivery.
- Manage cross-border shipments while following international shipping and customs rules.
- Work closely with carriers, customs, and other partners to prevent delays.
. Improving Processes:
- Find areas to improve in freight operations and make changes to boost efficiency.
- Use data to track performance, cut delays, and reduce costs.
. Client Communication:
- Keep clients updated on their shipments and respond quickly to any issues.
- Work with the Customer Focus Team to ensure clear and consistent communication.
. Compliance & Paperwork:
- Make sure all freight work follows international laws and industry rules.
- Keep accurate shipment documents, including customs forms and tracking info.
- Handle billing and check invoices on time.
. Problem Solving:
- Quickly assess and resolve customer issues by analyzing situations and finding effective solutions.
Interested candidate who wish to apply for this position, please send in your resume to [Confidential Information]
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
EA License No: 20C0270
EA Personnel No: R22110980
EA Personnel Name: Lim Hooi Mei