Job Description

Company Overview

Puricare Pte Ltd, established in 2007, pioneers in water dispenser distribution and supply across offices, factories, schools, hospitals, and residences. We support projects with skilled technical teams for repair, service, and maintenance.

Responsibilities

Diagnose and troubleshoot faults in water dispensers and related equipment to restore functionality
Perform electrical, mechanical, and electronic repairs, servicing, and maintenance on equipment
Inspect, test, refurbish, and prepare equipment before deployment to ensure operational readiness
Conduct on-site repair and servicing at customer premises to resolve technical issues promptly
Test repaired equipment to verify proper operation and safety compliance
Identify faulty components and recommend appropriate repair or replacement solutions
Maintain detailed and accurate records of repairs, servicing activities, and parts replaced
Provide professional, courteous technical support to customers to enhance service experience
Supervise and coordinate a team of technicians to complete on-site service jobs efficiently
Train new technical staff on work processes to maintain service quality and consistency

Preferred competencies and qualifications

Diploma, NITEC, Higher NITEC, in Electrical, Mechanical, Electronics, Mechatronics, Engineering, or related fields
Min 2-3 years with relevant experience
Leadership or supervisory experience in a technical environment
Experience in equipment repair, servicing, maintenance, or troubleshooting
Strong troubleshooting skills applied to diagnose and resolve technical problems independently
Effective communication and customer service skills to support client interactions
Self-motivated, committed, and proactive with a willingness to learn and take initiative