The incumbent will support the Hospital's Operations Lead in executing the strategic vision of healthcare technology and innovation. This role is responsible for implementing and coordinating cutting-edge technology initiatives across all domains (operations, clinical and building systems) to enhance patient care, optimise operational efficiency, and foster sustainable manpower strategies. Working under the Operations Lead's intelligent hospital of the future vision, this position ensures seamless execution of technology transformation initiatives whilst providing operational support across the healthcare ecosystem.
Benefits Summary
- Address: West Region
- Salary Range: Up to $11K
- AWS + VB (up to 4 months)
- Employment Status: Full Time
- Working days: Mon to Fri
- Working hours: 8.30am to 6pm
Key Responsibilities and Duties
- Execute comprehensive technology and innovation strategy as directed by the Operations Lead, focusing on digital transformation and intelligent hospital of the future initiatives.
- Support the Operations Lead in implementing transformation towards intelligent hospital ecosystem by coordinating integration of operational technology, clinical systems, and building management systems.
- Support evaluation and implementation of emerging technologies including telehealth, AI/analytics, robotics, automation, wearables, digital twin platforms, and autonomous mobile systems as directed by Operations Lead.
- Facilitate continuous improvement culture and digital transformation through cross-functional collaboration and knowledge-sharing.
- Conduct systematic horizon scanning to monitor industry trends, healthcare policies, emerging technologies, and technological advancements to support Operations Lead's strategic decision-making.
- Evaluate potential impact and applicability of emerging technologies to the organisation's operational, clinical, and building system requirements.
- Coordinate implementation of technology initiatives across operational systems, clinical technologies, and building systems as directed by Operations Lead.
- Implement technology governance frameworks ensuring alignment between operational requirements, clinical workflows, and building management needs.
- Coordinate implementation of comprehensive integrated digital platform covering hospital facilities, equipment, patient flows, operational processes, and building systems as directed by Operations Lead.
- Support strategic scenario planning, capacity management, predictive maintenance, and evidence-based operational decision making through digital twin platforms.
- Coordinate implementation of intelligent building systems responding to patient needs, staff workflows, and operational requirements.
- Execute business strategy and operational plans for AMR/AGV systems supporting hospital logistics, medication delivery, waste management, and patient transport as directed by Operations Lead.
- Support business relationships with external partners, vendors, technology integrators, and regulatory bodies ensuring successful operational implementation.
- Facilitate operational change management with clinical teams, facilities teams, and service delivery departments ensuring seamless technology adoption.
- Support identification of digital transformation opportunities through business needs assessments, operational impact analyses, and business case development assistance.
- Conduct evaluations and feasibility studies for digital twin platforms, AMR/AGV solutions, and integrated building systems.
- Support management of programme scopes, operational timelines, budget tracking, risk management, and resource coordination for large-scale healthcare transformation projects.
- Support innovation-driven culture through team coordination and assisting in developing high-performing operational teams across technology domains.
- Facilitate professional development promoting understanding of healthcare operations, service delivery optimisation, and business transformation methodologies.
Job Requirements
- Demonstrated experience in programme coordination, implementation support, and operational transformation initiatives involving technology integration.
- Strong knowledge of hospital operations, healthcare service delivery, patient safety protocols, clinical workflows, and facilities management from operational perspectives.
- Experience in horizon scanning, technology intelligence, market research, or strategic analysis within healthcare or technology sectors.
- Strong coordination and implementation skills with experience in programme support, budget tracking, vendor coordination, and operational performance monitoring.
- Leadership capabilities managing project teams and supporting complex business transformation programmes across multiple service domains.
- Excellent communication, coordination, and stakeholder management skills with ability to support executive presentations and facilitate cross-functional collaboration.
- Strong analytical and implementation skills supporting business solutions through operational insights and performance data analysis.
- Demonstrated interest in healthcare transformation and understanding of healthcare business operations, service delivery optimisation, and operational excellence methodologies.
- Implementation-focused mindset supporting business value creation, operational efficiency, and service quality improvement whilst maintaining patient safety focus.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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Toh Cheng Jie (Martin)
Registration Number: R23117397
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
