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Job Description
- Develop and track a 3-year plan that includes horizon scanning, scenario analysis, and strategic and tactical implementation.
- Own budgeting (forecasting to year-end close), which includes ensuring compliant procurement, value-for-money contracts, cycle-time tracking, funder reporting, and staff cost recovery.
- Lead and develop the admin team, including clarifying roles/workflows managing performance overseeing hiring, onboarding, renewals, handovers, and exits conducting manpower planning and succession and partnering with HR on reviews/promotions.
- Maintain risk registers and internal controls, including ensuring compliance with finance, HR, procurement, data protection, and IT security, closing audit findings, and briefing leadership on key risks.
- Champion LLMs and Microsoft 365 tools (Copilot, Power Automate) to automate workflows and improve reporting, as well as to deliver continuous improvement and upskill the team.
- Oversee UG/PG and CET programme support, which includes building infrastructure for the Medical Humanities Hub and for mandatory professional ethics education nationally.
- Serve as CBmE's operational point-of-contact with NUS Medicine, NUHS, MOH, donors, and partners.
Qualifications
- A recognised degree with more than 5 years of experience in operations/administration within a complex organisation
- Proven strategic planning and delivery with measurable outcomes
- Strong financial acumen and governance mindset
- Excellent written and spoken English
- Confident stakeholder engagement
- Digital fluency with Microsoft 365 (Copilot, SharePoint, Power Automate, Teams strong Excel)
- Willingness to learn and implement new software tools
- Familiarity with data protection and information governance frameworks
- Exposure to change management and service design
- Ability to lead AI/LLM-enabled workflow automation initiatives.
