Assistant Centre manager

Job Scope: Assistant Centre Manager (After-School Care)

1. Centre Operations & Administration

• Assist the Centre Manager in overseeing the day-to-day operations of the after-school care centre.
• Ensure smooth implementation of schedules, programmes, and routines.
• Manage enrolment, attendance, and records in compliance with regulatory requirements.
• Oversee logistics, procurement, and maintenance of resources, materials, and facilities.

2. Staff Supervision & Development

• Support recruitment, training, and performance management of centre staff.
• Supervise teachers and support staff to ensure quality delivery of programmes and child supervision.
• Mentor and guide staff to uphold professional standards and centre policies.
• Schedule duty rosters and manage manpower allocation.

3. Child Development & Care

• Ensure the well-being, safety, and holistic development of all children under care.
• Monitor children's progress, behaviour, and needs work with teachers to provide necessary support.
• Build positive relationships with children and maintain a nurturing, safe environment.
• Handle incidents and behavioural issues professionally and promptly.

4. Stakeholder & Parent Engagement

• Serve as a point of contact for parents and guardians on centre matters.
• Communicate effectively with parents regarding children's progress, incidents, and centre updates.
• Support collaboration with schools, community partners, and agencies.

5. Compliance & Quality Standards

• Ensure compliance with MindChamp regulations and licensing requirements.
• Assist in audits, inspections, and maintaining health, safety, and hygiene standards.
• Implement safeguarding policies and risk management practices.

6. Programme Planning & Implementation

• Support the design and execution of after-school programmes (academic support, enrichment, character development).
• Monitor and evaluate programme effectiveness.
• Recommend improvements to enhance engagement and learning outcomes.

7. Leadership & Deputising

• Act as the Centre Manager's deputy in his/her absence.
• Represent the centre in meetings and external engagements when required.
• Support strategic initiatives for centre growth and improvement.

Working hours

• Centres typically operate from 10 am to 7 pm Monday to Friday
• Saturdays, 8:30 am to 12:30 pm, for weekend enrichment programmes.
• During school holidays, the Centre operates full day, 7 am to 7 pm. ( Rotating time slot with other staff)