Assistant Business Associate

Make The Change (MTC) is a Singapore-based social enterprise that provides innovative solutions at the intersection of education, creativity, and social impact. Since our founding, we have empowered communities through capacity-building programmes, inclusive initiatives, and impactful collaborations across sectors.

We offer a comprehensive range of services, including creative services (such as branding, digital marketing, and content creation), education and training programmes focused on digital skills and social innovation, as well as consultancy on sustainability and corporate social responsibility (CSR).

As a certified B Corporation and adopter of the Progressive Wage Mark, MTC is committed to ethical business practices, inclusive employment, and building a sustainable future. Our work enables organisations and individuals to make meaningful contributions to society, turning ideas into action and purpose into progress.

As part of the team-building efforts and in our pursuit of talented individuals to join us on this exciting journey, we are pleased to designate you as a member of the Company.

Role Overview

We are a mission-driven Social Enterprise on an exciting growth trajectory, and we are seeking a high-energy,sales-driven individual to join our team. This hybrid role is designed for a proactive professional who excels at both identifying new business opportunities and nurturing long-term client relationships.

As an early member of our team, you will be a core contributor helping to lead our agency forward and shape our social impact.

Key Responsibilities

1. New Business Acquisition

• Lead Generation: Proactively identify and engage potential new clients through cold calling, networking, and strategic outreach.
• Consultative Selling: Present our services and products to prospects, effectively converting them into long-term partners.
• Growth Targets: Consistently meet or exceed monthly and quarterly sales targets and growth KPIs.

2. AccountManagement

• Client Success: Serve as the primary point of contact for a designated portfolio of existing clients to ensure excellence in service.
• Strategic Growth: Conduct regular check-ins to monitor client satisfaction and identify opportunities for upselling or service expansion.
• Internal Coordination: Liaise between clients and internal project teams to ensure seamless delivery and operational success.

3. Operations & Support

• Sales Administration: Handle essential backend tasks, including the preparation of professional quotations, invoices, and sales reports.
• Client Support: Assist in administrative duties to ensure all client needs are met promptly and professionally.
• Project Logistics: Coordinate logistics and project requirements as needed to maintain high standards of delivery.

Requirements

• Resilient Mindset: You possess a positive attitude toward business development and enjoy the process of securing new partnerships.
• Effective Communication: You have excellent verbal and written communication skills and the ability to build rapport quickly.
• Organizational Skills: You can effectively balance business development activities with administrative and backend responsibilities.
• Experience: 1-2 years in a sales or client-facing role is preferred, though fresh graduates with a strong can-do attitude are welcome to apply.
• Tech-Savvy: Familiarity with social media tools and digital marketing platforms is a plus.