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Join a digital team that is reshaping how investors discover products, learn, and take action across our web and authenticated experiences. You will own the priorities that improve relevance for each client and raise conversion and engagement with clear measurement. This is a hands on product role with direct influence across design, engineering, analytics, and marketing partners. If you are energized by rapid testing and disciplined delivery, you will have room to grow your craft and your leadership.
Own the roadmap for web experience and personalization capabilities across public and authenticated journeys
Translate objectives into a prioritized backlog with clear user stories, acceptance criteria, and measurable outcomes
Partner with design to deliver intuitive information architecture, navigation, and content experiences
Partner with engineering to scope releases, manage dependencies, and deliver with quality and operational readiness
Define and track key performance indicators for engagement, conversion, retention, and client satisfaction
Lead experimentation including test design, interpretation of results, and scaling of winning treatments
Use analytics and qualitative feedback to identify friction, segment behavior, and propose improvements
Coordinate with marketing and content partners to ensure consistent messaging and compliant content delivery
Collaborate with data and platform teams to enable targeting, audience rules, and privacy safe measurement
Manage stakeholder alignment through concise updates, clear decisions, and transparent tradeoffs
Maintain product documentation including roadmaps, release notes, and operational playbooks
Minimum 4 years of experience in digital product management, product ownership, or equivalent delivery leadership
Minimum 2 years of experience working on web experiences, digital journeys, or content rich platforms
Demonstrated experience translating business goals into product requirements, user stories, and acceptance criteria
Demonstrated experience partnering with engineering and design teams in an agile delivery model
Working knowledge of experimentation methods including A B testing and measurement design
Working knowledge of digital analytics and performance reporting using common analytics platforms
Ability to define metrics and use data to prioritize, evaluate outcomes, and communicate impact
Experience managing a backlog, release planning, and dependency coordination across multiple teams
Strong written and verbal communication skills with the ability to drive decisions with senior stakeholders
Knowledge of privacy and data governance considerations for digital personalization
Bachelor degree or equivalent practical experience
Experience in asset management, investing, wealth, or financial services digital platforms
Experience delivering personalization using audience segmentation, decision rules, and content targeting
Experience partnering with legal, risk, and compliance teams on digital content and client journeys
Familiarity with content management systems and enterprise web publishing workflows
Experience with customer journey mapping and service design techniques
JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase
Job ID: 147888419
Skills:
content management systems , Digital Analytics, Release planning, service design techniques, experimentation methods, audience segmentation, digital journeys, agile delivery model, digital product management, content rich platforms, Performance Reporting, Product Ownership, customer journey mapping, content targeting, privacy and data governance, dependency coordination, web experiences
Skills:
content management systems , Graphic Design, Google Analytics, Digital Marketing, Canva, digital media analytics, Public Relations, Video Editing, email marketing platforms, Inbound Marketing, graphics art direction, Google Adwords, Adobe Creative Suite
Skills:
Web management, SEO, Content Strategy, Campaign Management, Operational Risk, Project management, Stakeholder communications, Digital Channels Management, UX UI best practices, Impact measurement, Data and analytics, strategic communications, Digital communications, Business Partnering, Manage projects
Skills:
Digital Analytics, Automation, Anaplan, Workday, Erp, Oracle Fusion, Tagetik, Onestream
Skills:
portfolio performance reporting, Due Diligence, market research, Financial Modelling
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