F&B Area Manager
oversees multiple food & beverage outlets, driving operational efficiency, sales, and profitability by managing staff, ensuring brand standards (quality, hygiene, service), controlling costs, handling customer issues, analyzing performance data, and implementing strategies for growth
, essentially acting as a link between senior management and individual outlet managers to ensure consistent success across their designated region.
Key Responsibilities
- : Supervise daily activities across several locations, ensuring smooth opening/closing, adherence to SOPs, and consistent service/product quality.
- Financial Performance: Monitor sales, control budgets (labor, inventory), analyze P&L, and implement strategies to boost profitability.
- : Recruit, train, schedule, motivate, and coach outlet managers and staff foster a high-performance culture.
- : Handle complex guest complaints, gather feedback, and ensure high satisfaction levels to build customer loyalty.
- : Conduct regular audits for hygiene, cleanliness, and service ensure compliance with health/safety regulations (like SFA).
- : Analyze market trends, suggest menu/service improvements, support new store openings, and build landlord/tenant relationships.
- : Provide regular performance reports (sales, financials) to senior management.
Key Skills & Requirements
- Strong leadership, people management, and communication skills.
- Proven experience in F&B operations, multi-unit management preferred.
- Analytical skills to interpret data and solve problems.
- Ability to work under pressure and think independently.
