ArcGIS ServiceNow Developer

Responsibilities

. As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.

. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions.

. Providing solutions to problems for your immediate team and across multiple teams is a vital part of this role.

. Expert proficiency in ESRI ArcGIS is required. Advanced proficiency in ServiceNow Field Service Management is suggested.

. Analyze complex software issues and develop effective solutions to maintain system stability and performance.

. Collaborate closely with cross-functional teams to ensure seamless integration and support of business-critical applications.

. Lead efforts to document troubleshooting processes and share knowledge to enhance team capabilities.

. Proactively identify potential system risks and recommend improvements to prevent future disruptions.

. Contribute to continuous improvement initiatives by evaluating new tools and technologies relevant to application support.

Requirements

. A Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent.

. At least 3-4 years of working experience in information technology.

Top 3 Must have:

i. ESRI ArcGIS

ii. Leaflet.js

iii. ServiceNow Field Service Management

Licence no: 12C6060