We are seeking a proactive and skilled Application Support/Technical System Analyst to manage and enhance package applications, specifically in Nostro Reconciliation. This role involves collaborating with cross-functional teams, vendors, and business users to ensure seamless application performance and to drive system improvements, Application requirement analysis, system design, programming and testing of Banking Application Software Systems.
Job Responsibilities:
- Application Management: Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of vendor package applications.
- Issue Resolution: Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.
- Cross-Functional Collaboration: Work with diverse teams to identify and address root causes of system problems, fostering a culture of continuous improvement.
- Requirements Gathering: Engage with business users to collect requirements, facilitating the development, testing, and implementation of system enhancements.
- Coordination: Liaise with teams across Singapore, Head Office, and Branches to coordinate system-related activities and ensure alignment.
- Proactive Improvement: Identify opportunities for system optimization and documentation enhancements to add value and improve operational efficiency.
- Support Availability: Provide on-call and onsite support during after-hours, weekends, and public holidays as needed, covering application support and deployment activities.
Job Requirements:
- Bachelor's degree in computer science, Information Technology, or a related field.
- 8 years or more in application support or business analysis within the banking or financial services sector.
- Strong experience with VB .NET and Java; familiarity with IBM MQ and database management systems like MSSQL, Windows, API integration is preferred.
- Experience in nostro reconciliation domain for Corporate Banking. Any experience in BR ProActive system will be preferred.
- Proficient in gathering and analyzing Business Requirement, Technical & Functional Specification Design documentation, test case design.
- Knowledge of all phases of IT system development and implementation life cycle including Agile methodology.
- Strong and patient analytical and problem-solving skills
- Good inter-personnel and communication skills across a wide range of people
- Experienced in working with different teams on medium to complex regional channel systems will be an advantage. Self-motivated and possess drive, and ability to work independently and a good team player
- Willingness to provide support during non-standard hours as & when required.
