Application Support / Technical System Analyst - .Net, Banking

Requirements:

. Experience in nostro reconciliation domain for Corporate Banking. Any experience in BR ProActive system will be preferred.

. Proficient in gathering and analyzing Business Requirement, Technical & Functional Specification Design documentation, test case design.

. Knowledge of all phases of IT system development and implementation life cycle including Agile methodology.

. Knowledge in VB, .NET, Microsoft SQL Server, Windows, API integration is preferred.

. Strong and patient analytical and problem-solving skills

. Good inter-personnel and communication skills across a wide range of people

. Self-motivated and possess drive, and ability to work independently and a good team player

. Experienced in working with different teams on medium to complex regional channel systems will be an advantage.

. Self-motivated and possess drive, and ability to work independently and a good team player

Experience:
8 years or more in application support or business analysis within the banking or financial services sector.
Technical Proficiency:
- Strong experience with VB .NET and Java familiarity with IBM MQ and database management systems like MSSQL etc.

Analytical Skills:
- Ability to analyze complex issues, identify root causes, and implement effective solutions.

Communication Skills:
- Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.

Problem-Solving:
- Strong critical thinking and problem-solving abilities, with a proactive approach to identifying and mitigating issues.
Flexibility:
- Willingness to provide support during non-standard hours as required.

Key Responsibilities:

Application Management: Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of vendor package applications.
Issue Resolution: Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.
Cross-Functional Collaboration: Work with diverse teams to identify and address root causes of system problems, fostering a culture of continuous improvement.
Requirements Gathering: Engage with business users to collect requirements, facilitating the development, testing, and implementation of system enhancements.

Coordination: Liaise with teams across Singapore, Head Office, and Branches to coordinate system-related activities and ensure alignment.

Proactive Improvement: Identify opportunities for system optimization and documentation enhancements to add value and improve operational efficiency.