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Key Responsibilities:
Provide L2/L3 application support for Java-based applications used in banking operations.
Troubleshoot and resolve application issues within agreed SLAs.
Work closely with business users and technical teams to understand and resolve incidents.
Perform basic SQL queries to investigate data-related issues.
Document recurring issues and workarounds in the knowledge base.
Support application deployment and change activities during scheduled releases.
Escalate complex issues to senior engineers or development teams.
Date Posted: 19/09/2025
Job ID: 126608403
